FEEDBACK IN COMMUNICATION-:
Information about something such as a new product or someone's work, that provides an idea of whether people like it or whether it is good.
The observation of the receiver’s response is called feedback. In other words, the part of the receiver’s response communicated back to the sender is called feedback. Actually it is the amount of response of the receiver that reaches to the sender. It enables the sender to evaluate the effectiveness of the message.
From the discussion, we can say that feedback is a system where the reaction or response of the receiver reaches to the sender after he has interpreted the message. Feedback is inevitably essential to make two way communication effective. In fact, without feedback in communication remains incomplete.
Feedback can be positive or Negative. positive feedback indicates that the center can continue his communication in the same manner as before. negative feedback, on the other hand, suggest in need of change in the mode of communication. if the receiver gives appropriate feedback to the center, the sender can modify or remodel his strategy of communication. if no feedback is given, it indicate agreements or reluctance in accepting ideas.
Importance of feedback -:
feedback is required to continue the process of effective communication. it can be effective only when it is heard, interpreted, and accepted.it determines the way forward. feedback helps people to get on track. it guides them to know how other perceive their performance.
Feedback is a visual part of effective learning as it gives career guidance to the students on how to improve their knowledge and performance. it can enhance a student's confidence, self awareness, and enthusiasm for learning. depending on the feedback, one can take the right action for the next step.
The following are some of the importance of feedback in communication-:
It completes the whole process of communication and makes it continuous.
It sustains communication process.
It makes one know if one is really communication or making sense.
It is a basis for measuring the effectiveness of communication.
It is a good basis for planning on what next to be done especially statistical report.
Communication will be useless without feedback.
Feedback paves way for new idea generation.
It is a process of effective listening.
It servers as basis of problem-solving.
It can Improve performance.
Types of Feedback-:
Feedback can be various form and of various types. let us discuss different types of feedback used in communication.
Formal and informal feedback
Descriptive and non descriptive feedback
Specific and nonspecific feedback
Formal and informal feedback
A formal feedback follows a present format or structure using which the receiver friends feedback and sends it. formal feedback covers many predefined points and has a specific blueprint. the receiver friends the feedback as per this blueprint and sends it. formal feedback takes time to construct and hence, is not instant.
“congratulation on scoring with A Grade in your final test performance. you are promoted to your next class.”
“ please accept my apologies.”
Informal feedback, on the other hand, is Spontaneously friend and does not stick to a specific structure such as instant comments by the listener or audience. it does not take time to construct as it is initially conveyed .
examples: "good job! Congratulations !” “sorry”
2. Descriptive and non descriptive feedback-:
A descriptive feedback on the Contrary, provides meaningful information in a detailed, expensive manner that also contains some analysis or suggestion etc.
“all paragraphs should cover basically on Idea. only one paragraph was as per this specification, other paragraphs convert multiple ideas and the information was also cohesively linked.”
“In your article, the conclusion did not reiterate your observation and did not support the evidence your article talks about. you need to rewrite the conclusion for keeping this thing in mind.”
A non descriptive feedback provides some specific information but does not give details descriptions. the feedback conveys Meaningful specific response but does not come with descriptive analysis or suggestions.
“ I only like your second paragraph. others needs
“ In your article, conclusion needs rework.”
3. Specific and Non-specific Feedback-:
The specific feedback talks about a thing or. Particularly without talking about a General overview.
“I like the way you described your your grandfather's character. it makes me feel like I know him too”.
“ I like your portrayal of sibling rivalry, especially the part where you and your sister were fighting. I fight with my brother too, so it made it sound real to me. your story seemed related at all points.”
The Non-specific feedback, on the other hand, talks about the entire think while giving a General overview. it does not particularly pinpoint is specific think/ feature.
“ I like your story. it is good.”
“ I like it your topic of sibling rivalry.”